We appreciate your trust in Statement Limousine, LLC. This Privacy Policy explains how we handle personal information collected during your interaction with our company. By using our website, booking services, or communicating with us, you agree to the practices described below. Our goal is to ensure that your personal information is handled respectfully, securely, and in compliance with applicable regulations.
Information We Collect and Why It’s Collected
When you book our transportation service, you provide us with personal details, including your name, contact information, billing data, and specific trip information. This information allows us to organize your transportation, confirm your reservation, assign the appropriate chauffeur, and deliver the service as scheduled.
In addition to these details, we may collect information necessary for managing changes to reservations, monitoring flight arrivals, or coordinating last-minute adjustments to ensure timely service.
How We Use Your Information
The information you provide allows us to plan your service accurately, monitor any necessary travel updates, and process payments securely. Your data helps our team schedule vehicles, communicate with chauffeurs, and ensure that your trip proceeds smoothly.
In the case of airport transfers, flight information helps us track delays, gate changes, or rescheduled landings to prevent unnecessary waiting time or missed pickups. Updated flight details provided by you enable us to make the necessary adjustments accordingly.
Protection of Payment Information
All financial transactions are processed securely. Charges from Statement Limousine, LLC will appear on your billing statement as Statement, LLC. We do not share or sell your payment details. Only authorized personnel involved in processing your transaction have access to this information.
Third-Party Access and Legal Compliance
Statement Limousine does not share your personal data with outside companies for marketing or solicitation purposes. We release information only when required by law, regulation, or legal process, or when necessary to process your reservation securely.
Lost or Forgotten Personal Items
While we make every reasonable effort to assist with items left behind in our vehicles, clients remain responsible for their personal belongings. If you leave something behind, you may contact our office to arrange for its return. Return shipping is subject to delivery costs and a processing fee.
Luggage, Passenger Information, and Booking Accuracy
To ensure that your scheduled vehicle meets the needs of your group, please communicate accurate passenger counts and luggage amounts during the booking process. If the actual number of passengers or luggage exceeds what the reserved vehicle can accommodate, Statement Limousine cannot be held responsible for service disruptions or limitations caused by this discrepancy.
Safety, Conduct, and Compliance Obligations
Our services operate in accordance with local, state, and federal laws. Smoking, vaping, illegal substance use, and alcohol consumption by passengers under the age of 21 are strictly prohibited. Any behavior that violates these policies may result in immediate termination of service without refund.
Our vehicles are maintained in accordance with strict Department of Transportation guidelines, and we adhere to all regulations regarding vehicle capacity, safety standards, and environmental responsibility.
Health and Public Safety Notice
Clients using our car and limousine service acknowledge the ongoing risks associated with public health concerns. By utilizing private or shared transportation, clients and their guests voluntarily accept these risks. Statement Limousine maintains appropriate cleaning protocols to help reduce potential exposure.
Confidentiality of Client Data
Your personal information is treated with strict confidentiality. It is never sold, shared, or disclosed for advertising or promotional purposes. Information provided is used solely for booking, service execution, internal record keeping, and compliance with legal obligations.
Requests for Privacy Inquiries
If you have questions about this policy or wish to update or review personal information that we have on file, you may contact our office. We will respond promptly and handle all inquiries in accordance with applicable privacy regulations.
Phone: (440) 949-2220
Email: info@statementlimo.com
